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FAQ

Do you accept returns?

We do accept returns in respect to the following conditions

The item must have been sold on our online store
The item shouldn't have been used in any way
The return or exchange request is made within 28 days of delivery
The return is made within 14days of the return or exchange request

Can | exchange an item?

We do accept exchanges and they follow the same conditions as returns

ln order to ask for an exchange, please mention that you would like your item to be
exchanged with another item when preparing your return with our support.

 

Are returns free?

Returns within the us are free. You can refer to the delivery paper within your package
to perform organize your return.

Returns from outside of the us are the responsibility of the buyer

Feel free to contact our support agents through our helpdesk for more details